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Home Farm Returns

Home Farm Returns

We take pride on only offering the highest quality products that you will love. Sometimes it happens where products need to be returned. We will help you get through this process as painlessly as possible.

Damaged Products:

If you think that your order may have been damaged during the shipment, Please take a photo of the damaged box immediately with your smart phone or camera, Please do not open the box until you have heard back from us.

If you have opened the box and notice that it is in some way damaged, please take a photo of the damage and send it to us immediately. 

Any photos of damaged goods send to E-mail: admin@homefarm.solutions and call us on Phone: (315) 636-4874 so we can help you ASAP.

We will return and replace any of our products that arrive damaged as soon as possible FREE OF CHARGE FOR YOU!

 

Incorrect Delivery:

Sometimes we can make an honest mistake and send you incorrect product, we apologize in advance! Please contact us immediately on (315) 636-4874 and we will pickup the incorrect product and deliver to you the correct product FREE OF CHARGE FOR YOU!

 

Change of Mind:

We are an online only retailer and we source our amazing products direct from manufacturers in USA. This relations allows us to offer you the best prices and a great selection. How ever we are not able to accept returns solely for a customer remorse.

We urge you to measure your space for the grow tents and give good consideration to your order before purchasing. All of our products have their measurements listed on the product page, Make sure you properly read our descriptions.

The great news is that we have a team of growing specialists standing by to help you choose the right grow lights or grow tents for your home. If you are unsure please call us on (315) 636-4874 and we will help to make sure you choose the right product for you.

 

By purchasing from our store, You accept you will not be entitled to refuse delivery of goods nor request a return, refund or exchange of goods you have purchased from this store on the basis that you have changed your mind or customer remorse about the purchase of the products.

Payment of Refunds:

When a refund is needed for any reason, The funds will be transferred back to the original account that was used to purchase your order via our payment provider.